Shipping Policy
Welcome to the shipping policy of GothicCustom. We utilize popular carriers such as USPS, DHL, and FedEx to ensure the best delivery service for our customers.
| Product Name | Production Time | USA Shipping Time | USA Shipping Cost | Rest of World Shipping Time | Rest of World Shipping Cost |
|---|---|---|---|---|---|
| AOP Tee | 3-5 business days | 5-10 business days | $4.99 (additional items + $1.5) | 10-15 business days | $7.99 (additional items + $2.5) |
| Sport Hoodie | 3-5 business days | 5-10 business days | $4.99 (additional items + $1.5) | 10-15 business days | $7.99 (additional items + $2.5) |
| Tote Bag | 3-5 business days | 5-10 business days | $4.99 (additional items + $1.5) | 10-15 business days | $7.99 (additional items + $2.5) |
Note: The shipping cost for the first item in the USA is $4.99. For each additional item, there is an additional charge of $1.5. Similarly, for international orders, the initial shipping cost is $7.99 with an extra $2.5 for each additional item.
- Tracking Number: Upon shipment, you will receive a tracking number via email. To track your order, visit our Tracking Number Page.
- Return & Refund: For details on returns and refunds, please refer to our Return & Refund Page.
- Contact Us: For any inquiries, reach out to us via email at support@gothiccustom.com or through our Fanpage: facebook.com/thegothiccustom/. Our customer service operates from Monday to Friday, 8:00 am to 5:00 pm GMT+7.