Privacy Policy

Welcome to Gothic Custom! We respect your privacy and are committed to protecting your personal information to the fullest extent. This Privacy Policy describes how we collect, use, and protect your personal information when you access our website or use our services.

1. Collection of Personal Information

When you access our website or use our services, we may collect personal information from you, including but not limited to:

  • Personal information such as name, email address, shipping address, phone number, and date of birth when you register an account or make a purchase.
  • Payment information such as credit card information or other payment details when you make a purchase or use our payment services.
  • Transaction information such as purchase history, products and services you have purchased or shown interest in.
  • Login and communication information when you interact with us via email, online chat, or social media channels.

2. Use of Personal Information

We may use your personal information to:

  • Confirm and process orders, payments, and deliveries for you.
  • Provide services and customer support, including addressing inquiries, processing complaints, and providing information about products and services.
  • Customize your experience on our website by providing personalized content and advertising based on your preferences and behavior.
  • Send information about products, services, promotions, and special events that may be of interest to you.
  • Detect, prevent, and address fraud, security, and legal activities.

3. Sharing of Personal Information

We may share your personal information with third parties in the following cases:

  • With shipping partners to deliver your orders.
  • With payment service providers to confirm and process your payments.
  • With marketing partners to send information about products, services, and promotions.
  • When we are required to comply with legal obligations or to protect our rights, property, and safety as well as those of others.

4. Security of Personal Information

We are committed to protecting your personal information and have appropriate security measures in place to ensure that your personal information is protected from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to provide and improve your experience on our website. By continuing to use our website, you agree to the use of cookies and similar technologies as described in our Cookie Policy.

6. Your Rights

You have the right to access, modify, or delete your personal information at any time by logging into your account or contacting us via email. You also have the right to object to the use of your personal information for marketing purposes or opt-out of receiving marketing information from us.

7. Changes to the Policy

We may update this Privacy Policy from time to time to reflect changes in our activities or legal requirements. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions or comments about our Privacy Policy, please contact us via email: support@gothiccustom.com or through our Fanpage: facebook.com/thegothiccustom (Monday – Friday, 8:00 am – 5:00 pm GMT+7)

Thank you for trusting and using our services!